1. Introduction
At RK Courier and Removals, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy explains how we collect, use, and store information when you use our website or services.
2. Information We Collect
When you request a quote or contact us through our website, we may collect the following information:
- Contact Information: Your name, email address, and phone number.
- Service Details: Information about your removal, courier, or waste clearance requirements, including origin and destination cities.
3. How We Use Your Information
We use the information we collect solely for the purpose of providing our services to you. This includes:
- Providing accurate quotes for our services.
- Communicating with you regarding your bookings or inquiries.
- Fulfilling our house removal, courier, or waste clearance services.
4. Data Storage and Sharing
We do not sell, rent, or trade your personal information to third parties. Your data is stored securely and is only accessible to authorized personnel who require it to provide our services. We only share information with third parties when strictly necessary to fulfill our service obligations (e.g., sharing a delivery address with our drivers) or when required by law.
5. Cookies and Tracking
Our website is designed to be privacy-friendly. We do not use intrusive third-party tracking cookies or invasive analytics services. Any cookies used are strictly necessary for the core functionality of the website.
6. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request corrections to any inaccurate or incomplete data.
- Request the deletion of your personal data when it is no longer necessary for the purposes it was collected.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, or if you wish to exercise your rights, please contact us at:
Email: Rahulkalra3765@gmail.com
Address: Ground Floor Flat-15 Kensington Road, Cv5 6GG